dingdong77Privacy Policy

This page describes what we collect when you use dingdong77 and how we keep that data protected. We recognise the distinction between data collection for account security and data collection for marketing purposes. On dingdong77, we collect only what we need to verify your identity, process your deposits and withdrawals, and comply with local law.

Our approach to privacy reflects our platform's operating model. When you open an account on dingdong77, you provide an email address, banking information, and government-issued identification. We treat these materials as sensitive. Your banking details never appear in marketing communications, and we do not sell your information to third parties. We also do not use your gaming activity to build consumer profiles for external buyers. Our data use is operational and legal—nothing more.

We operate in supported Indonesian jurisdictions where players access dingdong77 from cities including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Each region has varying data-protection expectations, and we respect all applicable local regulations. This policy explains our practice across all regions where we operate.

What We Collect on dingdong77

We collect your email address and a password when you register. We also collect your full name, date of birth, national identification number, and a scanned copy of your identity document—such as a KTP (national ID card), passport, or driving licence. This information serves a single purpose: verifying that your account belongs to you and that your account's designated banking details match your legal name. We do not cross-check identity information against external databases, and we do not share these documents with anyone outside our verification team.

When you deposit funds on dingdong77, we record the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your bank account number or e-wallet identifier, and the timestamp. We keep these records indefinitely so that you can retrieve your transaction history and so that we can investigate disputes if they arise. Your banking information is stored separately from your email, and access is restricted to our payments team and a small number of senior staff members. We do not store your full banking credentials—only the reference identifier that links your account to your payment method.

We also collect your gaming activity on dingdong77—which markets you view (football, live-dealer, esports, slots), how long you remain logged in, and broad transaction summaries (total wagered, total withdrawn, session dates). This information helps us improve our platform, detect unusual account patterns that might signal fraud, and comply with regulatory requests. We do not use this activity data to build psychological profiles or to personalise marketing messages sent to your email or phone.

How We Use Your Data

Our dingdong77 data use follows four categories. First, account administration: we use your email, identity documents, and banking information to register your account, verify your identity, and process deposits and withdrawals. Second, regulatory compliance: we maintain records of your account activity to satisfy legal obligations in regions where we operate. Third, fraud prevention: we analyse account patterns, geographic access patterns, and transaction sequences to detect and block compromised accounts. Fourth, product maintenance: we review aggregated usage data (how many players access Liga 1 markets, how many prefer live-dealer tables) to understand which game categories merit investment.

We do not use your data to send promotional emails or SMS messages. We do not use your activity history to score your creditworthiness or share your gaming habits with banks or employers. We do not sell or rent your contact information to marketing firms. We also do not use cookies to track your behaviour across third-party websites or apps.

Third-Party Processors and Data Sharing

We share your banking information with our payment processors. When you choose e-wallet as your deposit method, mobile banking's servers receive your deposit instruction and confirm the transfer to dingdong77. Similarly, when you withdraw through local payment, our system communicates with online payment's systems to initiate the bank transfer. These processors operate under their own privacy policies, and we contractually require them to protect your information to the same standard we do. However, we recommend reviewing their privacy notices independently.

We do not share your identity documents with payment processors—we retain those ourselves. We may disclose your account information if required by court order, law-enforcement request, or applicable regulation in your jurisdiction. We will notify you of such disclosure unless local law forbids notification. We also do not share your data with affiliates, advertising networks, or data brokers.

Cookies and Technical Data

Our dingdong77 platform uses session cookies to keep you logged in while you browse games, deposit, and withdraw. These cookies expire when you close your browser. We also use analytics cookies to understand how many players visit our football markets versus esports markets, how long sessions typically last, and which payment methods are most popular. These analytics are aggregated—we cannot identify you personally from them. We do not use third-party analytics services such as Google Analytics.

Your device's IP address is logged when you access dingdong77 so we can detect fraudulent access from unusual locations. We also record the browser version and operating system to troubleshoot technical issues. This technical data is retained for 12 months, then deleted.

Your Rights and Data Retention on dingdong77

You have the right to request a copy of the personal data we hold about you on dingdong77. You can also request correction of inaccurate information or deletion of data we no longer require. Contact our support team with your request, and we will respond within 30 days. Note that we cannot delete identity documents or banking records if you have an outstanding account balance or unresolved withdrawal request, as these are required for regulatory compliance and fund return.

We retain identity documents indefinitely while your account is active. We retain transaction records indefinitely to satisfy accounting and regulatory requirements. We retain login records and device data for 12 months, then delete them. If you close your account and withdraw all funds, we delete email and password credentials after two years, but we keep identity and banking records in case you reopen your account later or we receive a legal request.

Our data is held on servers located within Southeast Asia and occasionally on backup systems outside your jurisdiction. We use encryption in transit and at rest. We limit staff access to your information and require our team to sign confidentiality agreements. We undergo annual security audits to verify our protections. If we detect a security breach affecting your data, we will notify you via email without unreasonable delay.

Contact and Questions

If you have questions about this privacy policy or how we handle your information on dingdong77, contact our support team. We maintain contact points accessible from Jakarta, Surabaya, Bandung, and other supported cities. We also accept written requests about your data. Include your account email address so we can locate your information quickly. Responses to data-privacy inquiries are prioritised and typically completed within seven business days. This privacy policy may be updated occasionally as our platform evolves or regulations change. We will notify you of material changes by email and update the policy publication date at the bottom of this page.